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Marion is in charge of troubleshooting at her company and has been sent a list of problems. Choose the correct suggestion for each problem (A\u2013E).<\/span><\/p>\n"},"library":"H5P.AdvancedText 1.1","subContentId":"ac6542b8-0e69-4ab7-993b-39acec5be378"},"useSeparator":"auto"},{"content":{"params":{"introPage":{"showIntroPage":false,"startButtonText":"Starte Quiz","introduction":""},"progressType":"dots","passPercentage":50,"texts":{"prevButton":"Zur\u00fcck","nextButton":"Weiter","finishButton":"Beenden","textualProgress":"Aktuelle Frage: @current von @total Fragen","jumpToQuestion":"Frage %d von %total","questionLabel":"Frage","readSpeakerProgress":"Frage @current von @total","unansweredText":"Unbeantwortet","answeredText":"Beantwortet","currentQuestionText":"Aktuelle Frage"},"disableBackwardsNavigation":false,"randomQuestions":false,"endGame":{"showResultPage":true,"showSolutionButton":true,"noResultMessage":"Beendet","message":"Ihr Ergebnis:","overallFeedback":[{"from":0,"to":100}],"solutionButtonText":"L\u00f6sung anzeigen","retryButtonText":"Wiederholen","finishButtonText":"Beenden","showAnimations":false,"skippable":false,"skipButtonText":"Video \u00fcberspringen"},"override":{"checkButton":true},"questions":[{"library":"H5P.MultiChoice 1.12","params":{"question":"

A. A disc is stuck in my computer.<\/p>\n","answers":[{"text":"If it\u2019s not that bad, please continue to use it.","correct":false,"tipsAndFeedback":{"tip":"","chosenFeedback":"","notChosenFeedback":""}},{"text":"Open the feed drawer so you can remove all the paper.","correct":false,"tipsAndFeedback":{"tip":"","chosenFeedback":"","notChosenFeedback":""}},{"text":"The printer cartridge is empty \u2014 use the one downstairs.","correct":false,"tipsAndFeedback":{"tip":"","chosenFeedback":"","notChosenFeedback":""}},{"text":"Check whether it\u2019s plugged in.","correct":false,"tipsAndFeedback":{"tip":"","chosenFeedback":"","notChosenFeedback":""}},{"text":"Restart the computer and see if it ejects.","correct":true,"tipsAndFeedback":{"tip":"","chosenFeedback":"","notChosenFeedback":""}}],"behaviour":{"enableRetry":true,"enableSolutionsButton":true,"enableCheckButton":true,"type":"auto","singlePoint":false,"randomAnswers":false,"showSolutionsRequiresInput":false,"disableImageZooming":false,"confirmCheckDialog":false,"confirmRetryDialog":false,"autoCheck":false,"passPercentage":100,"showScorePoints":true},"overallFeedback":[{"from":0,"to":100}],"UI":{"checkAnswerButton":"\u00dcberpr\u00fcfen","showSolutionButton":"L\u00f6sung anzeigen","tryAgainButton":"Wiederholen","tipsLabel":"Hinweis zeigen","scoreBarLabel":"Punkte","tipAvailable":"Hinweis verf\u00fcgbar","feedbackAvailable":"R\u00fcckmeldung verf\u00fcgbar","readFeedback":"R\u00fcckmeldung lesen","wrongAnswer":"Falsche Antwort","correctAnswer":"Richtige Antwort","shouldCheck":"H\u00e4tte gew\u00e4hlt werden m\u00fcssen","shouldNotCheck":"H\u00e4tte nicht gew\u00e4hlt werden sollen","noInput":"Bitte antworte, bevor du die L\u00f6sung ansiehst"},"confirmCheck":{"header":"Beenden?","body":"Bist Du sicher, dass Du beenden m\u00f6chtest?","cancelLabel":"Abbrechen","confirmLabel":"Beenden"},"confirmRetry":{"header":"Wiederholen?","body":"Bist Du sicher, dass Du die Aufgabe wiederholen m\u00f6chtest?","cancelLabel":"Abbrechen","confirmLabel":"Best\u00e4tigen"}},"subContentId":"370fc0ee-300c-428d-be39-daeea0798eaf"},{"library":"H5P.MultiChoice 1.12","params":{"question":"

B. My computer won\u2019t boot.<\/p>\n","answers":[{"text":"If it\u2019s not that bad, please continue to use it.","correct":false,"tipsAndFeedback":{"tip":"","chosenFeedback":"","notChosenFeedback":""}},{"text":"Open the feed drawer so you can remove all the paper.","correct":false,"tipsAndFeedback":{"tip":"","chosenFeedback":"","notChosenFeedback":""}},{"text":"The printer cartridge is empty \u2014 use the one downstairs.","correct":false,"tipsAndFeedback":{"tip":"","chosenFeedback":"","notChosenFeedback":""}},{"text":"Check whether it\u2019s plugged in.","correct":true,"tipsAndFeedback":{"tip":"","chosenFeedback":"","notChosenFeedback":""}},{"text":"Restart the computer and see if it ejects.","correct":false,"tipsAndFeedback":{"tip":"","chosenFeedback":"","notChosenFeedback":""}}],"behaviour":{"enableRetry":true,"enableSolutionsButton":true,"enableCheckButton":true,"type":"auto","singlePoint":false,"randomAnswers":false,"showSolutionsRequiresInput":false,"disableImageZooming":false,"confirmCheckDialog":false,"confirmRetryDialog":false,"autoCheck":false,"passPercentage":100,"showScorePoints":true},"overallFeedback":[{"from":0,"to":100}],"UI":{"checkAnswerButton":"\u00dcberpr\u00fcfen","showSolutionButton":"L\u00f6sung anzeigen","tryAgainButton":"Wiederholen","tipsLabel":"Hinweis zeigen","scoreBarLabel":"Punkte","tipAvailable":"Hinweis verf\u00fcgbar","feedbackAvailable":"R\u00fcckmeldung verf\u00fcgbar","readFeedback":"R\u00fcckmeldung lesen","wrongAnswer":"Falsche Antwort","correctAnswer":"Richtige Antwort","shouldCheck":"H\u00e4tte gew\u00e4hlt werden m\u00fcssen","shouldNotCheck":"H\u00e4tte nicht gew\u00e4hlt werden sollen","noInput":"Bitte antworte, bevor du die L\u00f6sung ansiehst"},"confirmCheck":{"header":"Beenden?","body":"Bist Du sicher, dass Du beenden m\u00f6chtest?","cancelLabel":"Abbrechen","confirmLabel":"Beenden"},"confirmRetry":{"header":"Wiederholen?","body":"Bist Du sicher, dass Du die Aufgabe wiederholen m\u00f6chtest?","cancelLabel":"Abbrechen","confirmLabel":"Best\u00e4tigen"}},"subContentId":"32c2543c-167e-406a-910e-176a8c9c0ec2"},{"library":"H5P.MultiChoice 1.12","params":{"question":"

C. The photocopier on the second floor doesn\u2019t work.<\/p>\n","answers":[{"text":"If it\u2019s not that bad, please continue to use it.","correct":false,"tipsAndFeedback":{"tip":"","chosenFeedback":"","notChosenFeedback":""}},{"text":"Open the feed drawer so you can remove all the paper.","correct":false,"tipsAndFeedback":{"tip":"","chosenFeedback":"","notChosenFeedback":""}},{"text":"The printer cartridge is empty \u2014 use the one downstairs.","correct":true,"tipsAndFeedback":{"tip":"","chosenFeedback":"","notChosenFeedback":""}},{"text":"Check whether it\u2019s plugged in.","correct":false,"tipsAndFeedback":{"tip":"","chosenFeedback":"","notChosenFeedback":""}},{"text":"Restart the computer and see if it ejects.","correct":false,"tipsAndFeedback":{"tip":"","chosenFeedback":"","notChosenFeedback":""}}],"behaviour":{"enableRetry":true,"enableSolutionsButton":true,"enableCheckButton":true,"type":"auto","singlePoint":false,"randomAnswers":false,"showSolutionsRequiresInput":false,"disableImageZooming":false,"confirmCheckDialog":false,"confirmRetryDialog":false,"autoCheck":false,"passPercentage":100,"showScorePoints":true},"overallFeedback":[{"from":0,"to":100}],"UI":{"checkAnswerButton":"\u00dcberpr\u00fcfen","showSolutionButton":"L\u00f6sung anzeigen","tryAgainButton":"Wiederholen","tipsLabel":"Hinweis zeigen","scoreBarLabel":"Punkte","tipAvailable":"Hinweis verf\u00fcgbar","feedbackAvailable":"R\u00fcckmeldung verf\u00fcgbar","readFeedback":"R\u00fcckmeldung lesen","wrongAnswer":"Falsche Antwort","correctAnswer":"Richtige Antwort","shouldCheck":"H\u00e4tte gew\u00e4hlt werden m\u00fcssen","shouldNotCheck":"H\u00e4tte nicht gew\u00e4hlt werden sollen","noInput":"Bitte antworte, bevor du die L\u00f6sung ansiehst"},"confirmCheck":{"header":"Beenden?","body":"Bist Du sicher, dass Du beenden m\u00f6chtest?","cancelLabel":"Abbrechen","confirmLabel":"Beenden"},"confirmRetry":{"header":"Wiederholen?","body":"Bist Du sicher, dass Du die Aufgabe wiederholen m\u00f6chtest?","cancelLabel":"Abbrechen","confirmLabel":"Best\u00e4tigen"}},"subContentId":"a1f8044f-31ca-48ca-a7b8-669ca3fcf834"},{"library":"H5P.MultiChoice 1.12","params":{"question":"

D. The display on my mobile is cracked.<\/p>\n","answers":[{"text":"If it\u2019s not that bad, please continue to use it.","correct":true,"tipsAndFeedback":{"tip":"","chosenFeedback":"","notChosenFeedback":""}},{"text":"Open the feed drawer so you can remove all the paper.","correct":false,"tipsAndFeedback":{"tip":"","chosenFeedback":"","notChosenFeedback":""}},{"text":"The printer cartridge is empty \u2014 use the one downstairs.","correct":false,"tipsAndFeedback":{"tip":"","chosenFeedback":"","notChosenFeedback":""}},{"text":"Check whether it\u2019s plugged in.","correct":false,"tipsAndFeedback":{"tip":"","chosenFeedback":"","notChosenFeedback":""}},{"text":"Restart the computer and see if it ejects.","correct":false,"tipsAndFeedback":{"tip":"","chosenFeedback":"","notChosenFeedback":""}}],"behaviour":{"enableRetry":true,"enableSolutionsButton":true,"enableCheckButton":true,"type":"auto","singlePoint":false,"randomAnswers":false,"showSolutionsRequiresInput":false,"disableImageZooming":false,"confirmCheckDialog":false,"confirmRetryDialog":false,"autoCheck":false,"passPercentage":100,"showScorePoints":true},"overallFeedback":[{"from":0,"to":100}],"UI":{"checkAnswerButton":"\u00dcberpr\u00fcfen","showSolutionButton":"L\u00f6sung anzeigen","tryAgainButton":"Wiederholen","tipsLabel":"Hinweis zeigen","scoreBarLabel":"Punkte","tipAvailable":"Hinweis verf\u00fcgbar","feedbackAvailable":"R\u00fcckmeldung verf\u00fcgbar","readFeedback":"R\u00fcckmeldung lesen","wrongAnswer":"Falsche Antwort","correctAnswer":"Richtige Antwort","shouldCheck":"H\u00e4tte gew\u00e4hlt werden m\u00fcssen","shouldNotCheck":"H\u00e4tte nicht gew\u00e4hlt werden sollen","noInput":"Bitte antworte, bevor du die L\u00f6sung ansiehst"},"confirmCheck":{"header":"Beenden?","body":"Bist Du sicher, dass Du beenden m\u00f6chtest?","cancelLabel":"Abbrechen","confirmLabel":"Beenden"},"confirmRetry":{"header":"Wiederholen?","body":"Bist Du sicher, dass Du die Aufgabe wiederholen m\u00f6chtest?","cancelLabel":"Abbrechen","confirmLabel":"Best\u00e4tigen"}},"subContentId":"33185c03-f2ba-435c-8fff-a481db52594b"},{"library":"H5P.MultiChoice 1.12","params":{"question":"

E. The photocopier is jammed.<\/p>\n","answers":[{"text":"If it\u2019s not that bad, please continue to use it.","correct":false,"tipsAndFeedback":{"tip":"","chosenFeedback":"","notChosenFeedback":""}},{"text":"Open the feed drawer so you can remove all the paper.","correct":true,"tipsAndFeedback":{"tip":"","chosenFeedback":"","notChosenFeedback":""}},{"text":"The printer cartridge is empty \u2014 use the one downstairs.","correct":false,"tipsAndFeedback":{"tip":"","chosenFeedback":"","notChosenFeedback":""}},{"text":"Check whether it\u2019s plugged in.","correct":false,"tipsAndFeedback":{"tip":"","chosenFeedback":"","notChosenFeedback":""}},{"text":"Restart the computer and see if it ejects.","correct":false,"tipsAndFeedback":{"tip":"","chosenFeedback":"","notChosenFeedback":""}}],"behaviour":{"enableRetry":true,"enableSolutionsButton":true,"enableCheckButton":true,"type":"auto","singlePoint":false,"randomAnswers":false,"showSolutionsRequiresInput":false,"disableImageZooming":false,"confirmCheckDialog":false,"confirmRetryDialog":false,"autoCheck":false,"passPercentage":100,"showScorePoints":true},"overallFeedback":[{"from":0,"to":100}],"UI":{"checkAnswerButton":"\u00dcberpr\u00fcfen","showSolutionButton":"L\u00f6sung anzeigen","tryAgainButton":"Wiederholen","tipsLabel":"Hinweis zeigen","scoreBarLabel":"Punkte","tipAvailable":"Hinweis verf\u00fcgbar","feedbackAvailable":"R\u00fcckmeldung verf\u00fcgbar","readFeedback":"R\u00fcckmeldung lesen","wrongAnswer":"Falsche Antwort","correctAnswer":"Richtige Antwort","shouldCheck":"H\u00e4tte gew\u00e4hlt werden m\u00fcssen","shouldNotCheck":"H\u00e4tte nicht gew\u00e4hlt werden sollen","noInput":"Bitte antworte, bevor du die L\u00f6sung ansiehst"},"confirmCheck":{"header":"Beenden?","body":"Bist Du sicher, dass Du beenden m\u00f6chtest?","cancelLabel":"Abbrechen","confirmLabel":"Beenden"},"confirmRetry":{"header":"Wiederholen?","body":"Bist Du sicher, dass Du die Aufgabe wiederholen m\u00f6chtest?","cancelLabel":"Abbrechen","confirmLabel":"Best\u00e4tigen"}},"subContentId":"15c7d18d-bd44-4f06-808d-ea92a841bf13"}]},"library":"H5P.QuestionSet 1.15","subContentId":"acff17b6-49d6-4b54-baec-9aa639b2336a"},"useSeparator":"auto"}]}

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